Last updated: November 3, 2026

This policy explains what information TELEZA Marketing LLC collects, why we collect it, who we share it with, and the choices you have. We have tried to write it in plain English rather than legal jargon. If anything here is unclear, email us at ibtisam@telezamarketing.com and we will explain it.

Who we are

TELEZA Marketing LLC is a Colorado limited liability company with its US office at 1500 N Grant St, Ste R, Denver, CO 80203. Our operations team works from 1st Floor, Zam Zam Tower, Range Road, Rawalpindi 46000, Pakistan. We generate motor vehicle accident (MVA) leads for law firms and provide live transfer, call center and BPO services to businesses.

This policy covers telezamarketing.com, the landing pages we operate, and the phone and messaging conversations our agents have with you.

Information we collect

Information you give us

• Contact details — your name, phone number, email address, mailing address or city, and your company name if you are a business.
• Details about your inquiry — if you contact us about an accident or a legal matter, this can include the date and location of the incident, whether you were injured, whether you have already spoken to an attorney, and insurance details you choose to share.
• Job applications — if you apply to work with us, your CV, identification document and the details in your application form. We explain more about this on our Careers page.
• Your consent record — the date, time and wording of the consent you gave to be contacted, along with the web page or form where you gave it.

Information collected automatically

• Your IP address, browser type and device type.
• Which pages you visited and how you arrived at our site.
• Cookies and similar technologies used to keep the site working and to understand which pages are useful.

Call recording

We may record or monitor calls for quality, training and compliance purposes. Where the law requires it, you will be told at the start of the call. If you prefer not to be recorded, tell the agent and we will end the recording or the call.

How we use your information

• To respond to your inquiry and contact you about the service you asked about.
• To confirm that the details you gave us are accurate and complete before passing them on.
• To connect you with a law firm or business partner that handles matters like yours.
• To provide our services to our business clients, including reporting on the quality of the work.
• To keep a record of consent, opt-out and do-not-call requests, which we are legally required to retain.
• To improve our website, our scripts and our training.
• To meet our legal and regulatory obligations.

We do not sell your information to data brokers, and we do not use it for unrelated marketing.

Who we share it with

When you ask to be connected with a law firm or a service provider, we share the details of your inquiry with that firm or provider so they can help you. From that point, their own privacy policy applies to how they handle your information, and we would encourage you to read it.

We also share information with:

• Service providers who help us operate — telephony and dialer providers, hosting and email providers, and the software we use to manage records. They may only use the information to provide that service to us.
• Our operations team in Pakistan, who work on our behalf under confidentiality obligations. This means your information may be accessed from outside the United States.
• Professional advisers, regulators or law enforcement, where we are required to do so by law or where we need to protect our legal rights or someone's safety.

Your choices

Stopping contact from us

You can ask us to stop contacting you at any time, and we will honour it:

• Tell any agent on a call that you want to be placed on our do-not-call list.
• Reply STOP to any text message from us.
• Use the unsubscribe link in any marketing email.
• Email ibtisam@telezamarketing.com with the phone number or email address you want removed.

We process these requests promptly and in any case within the time the law allows. Please note that if a law firm or partner has already received your details, you may also need to contact them directly.

Access, correction and deletion

You can ask us what information we hold about you, ask us to correct it if it is wrong, or ask us to delete it. Email ibtisam@telezamarketing.com and tell us what you need. We may ask a question or two to confirm your identity before we act. Depending on where you live, you may have additional rights under state privacy laws, and we apply the same process to all such requests.

There are some records we must keep even after a deletion request, such as proof of consent and do-not-call entries. Keeping those records is what allows us to make sure we do not contact you again.

Cookies

Most browsers let you block or delete cookies in their settings. Blocking them may stop parts of the site from working as intended.

How long we keep it

We keep inquiry records for as long as needed to provide the service and to show we handled it properly, and then for the period required by applicable law. Consent and do-not-call records are kept for at least five years, which is the retention period associated with telemarketing rules in the United States.

Keeping your information safe

We restrict access to the people who need it to do their work, use password-protected and access-controlled systems, keep identification documents in private storage rather than anywhere publicly accessible, and require confidentiality from our staff. No system is perfectly secure, so we cannot promise that nothing will ever go wrong, but we take this seriously and will tell you if a breach affects you and the law requires notice.

Children

Our services are meant for adults. We do not knowingly collect information from anyone under 18. If you believe a child has given us their information, email us and we will delete it.

Changes to this policy

If we change this policy, we will update the date at the top of this page. Significant changes will be noted on the site.

Contact us